Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Buffalo come from postal codes 14215, 14221, 14207, 14206, 14205, 14220, 14224 and 14202.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 268,513 ratings
Thank you!
Problems in the last 24 hours in Buffalo, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Spectrum
Spectrum is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Buffalo, Erie County, New York
The most recent Spectrum outage reports came from the following cities:Buffalo, Depew, Lancaster, Tonawanda, Hamburg, Orchard Park, East Amherst, Grand Island, North Tonawanda and West Seneca.
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| City | Problem Type | Report Time |
|---|---|---|
 Buffalo | Internet | |
| Depew | Internet | |
| Buffalo | Internet | |
| Buffalo | Internet | |
| Buffalo | Internet | |
| Buffalo | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Buffalo, New York
Latest outage, problems and issue reports in Buffalo and nearby locations:
- grace moser (@Bevs_House) reported fromBuffalo, New York
Hey @Ask_Spectrum its me again. You guys sent a tech out to my house barely over a week ago because i continue to have internet that doesnt work. Last night&again right now, it’s not working again. This is getting ridiculous. Why do I pay $88/month for something that doesn’t work
- Kennedy (@BuffaloKennedy) reported fromCheektowaga, New York
@deftonesfreek @GetSpectrum Nope. Upgraded to the second highest last year and it's still slow
- JM9 (@jm9_joel) reported fromLancaster, New York
@Ask_Spectrum is there an outage in Lancaster 14086. No internet or cable for the last hour
- Mike Miranto (@coachmiranto) reported fromNorth Tonawanda, New York
UPDATE: @GetSpectrum internet is still terrible
- Maureen Elizabeth (@thisis_maureen) reported fromTonawanda, New York
@Ask_Spectrum just lost interest in NY. What’s the issue.
- Draft a Receiver. (@rondom92) reported fromDepew, New York
Hi @Ask_Spectrum just a nice faithful customer from Depew NY here very upset that I can’t watch the apparently quite dramatic NFL playoffs because of an internet outage. Y’all got like an ETA or something on the hot fix for this or...
- Shawn mochol (@smochol1012) reported fromLancaster, New York
@Ask_Spectrum is there a outage Lancaster ny 14026
- grace moser (@Bevs_House) reported fromBuffalo, New York
Hey guys, @Ask_Spectrum was able to see on my account that i have been calling monthly since May with internet issues. But don’t worry, today when i was calling to cancel our tv services, they offered me a one time only $10 credit on my bill for all my troubles. 🖕🏻
- Joe Lunchbox (@dddann66) reported fromCheektowaga, New York
@sp00kshowbby @GetSpectrum sucks if they didn't give you a choice 4 a callback
- Kennedy (@BuffaloKennedy) reported fromCheektowaga, New York
@deftonesfreek @GetSpectrum All of my stuff is running at 5mbps at the moment. It shouldn't be that slow. But they are the only option pretty much in buffalo
- Samantha Purpora (@sampurpora) reported fromTonawanda, New York
@GetSpectrum @Ask_Spectrum Your Internet is possibly the WORST EVER. If you can't step it up during a pandemic, 🖕🏻
- Spaceman (@BrendanStuart) reported fromBuffalo, New York
The worst part about quarantine is that @Ask_Spectrum internet sucks and doesn’t reach across an apartment. And @amazon is just a paranoid **** and won’t let me login OR patch me through to talk to someone so I can log onto my prime. **** you both 🖕
- The Island of Misfit Toys 🧸🎄 (@Maddywithay1470) reported fromBuffalo, New York
@ellen_gbp It also takes me an average of three days to watch anything on disney + in my room because @GetSpectrum is sh*t
- #WashedChronicles (@_jmoye) reported fromSloan, New York
No @premierleague on TV this morning no @NBA I should just cancel @GetSpectrum now
- Jarrod Seeley (@NY_NaNook) reported fromBuffalo, New York
@Ask_Spectrum when will cable service be back on for Buffalo, NY 14202
- Matthew K. Pelkey (@MatthewPelkey) reported fromBuffalo, New York
I’ve been on hold with @Ask_Spectrum for almost an hour. Clearly their customer service has improved.
- Pew (@cpew72) reported fromCheektowaga, New York
@Ask_Spectrum is there an outage in the Buffalo by market
- sensei. (@jiggysensei) reported fromCheektowaga, New York
@GetSpectrum is the ******* worst internet provider I ever had
- Colten Kitcho (@ColtenKitcho) reported fromBuffalo, New York
@GetSpectrum you have the worst streaming app of all time. You’re ruining my evening
- LaP (@lpetronsky) reported fromBlasdell, New York
@bigdumbmick @BuffaloSabres @GetSpectrum Awful
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- April Budney (@AprilBudney) reported
@perry_rl @GetSpectrum @CNN We have it I’m ready to cancel ASAP!
- Debbie Hackett (@HackettDebbie) reported
@GetSpectrum You just got blasted on @CNN. You turned off Nawaal Walker’s Internet Preventing her kids from going to school and you would be with her to give her more time, i’m going to cancel my subscription
- Shaurya (@shayshaymehta) reported
@Ask_Spectrum Yeah ur WiFi sucks
- prairie punk 🌰🏳️🌈🏴 (@againsthegemony) reported
@GetSpectrum shame on you for shutting off the service of a mother of 7 who just lost her father to the pandemic. during ******* Christmas. cartoon villain ****. your customer who shared her story on cable news today is just one of many sickening stories. y’all make me sick.
- ⚜️Cathleen⚜️ (@CWJewels) reported
@Ask_Spectrum I’m not having an issue; one of your unemployed NYC customers is. She was on CNN; she spoke with @GetSpectrum abt her job loss, asked Spectrum to work w/her & Spectrum disconnected her svc anyway!
- Xclusive ❄️ (@joeybuzzeo) reported
@ampfy_ @GetSpectrum I had a ton of constant issues with them for months until the supervisor of my area got involved and put in a request for their maintenance team to check the node, that was where my problem was and I’ve had very few dropped frames issues since they fixed that.
- Mango😈🥭 (@officialmangoo1) reported
@Ask_Spectrum JUST FIX UR SERVERS AND STOP CRASHING LMAO
- Mango😈🥭 (@officialmangoo1) reported
8 kill game with gold loot and internet crashes @GetSpectrum you are literal garbage
- BoerumHillBrahmin (@AndySta93491268) reported
(1) I believe in moving on and especially in 2020, this complaint falls flat on the spectrum of what people are dealing with, but it's noteworthy that when I have a complaint about a corporate giant (@FidelisCare and @Ask_Spectrum come to mind), that giant will respond.
- UnlockingWaves (@Unlocking_Waves) reported
Another outage after replacing my new router @Ask_Spectrum what's happening
